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AFTER-SALES SUPPORT
HiTHIUM Customer Support is dedicated to providing our partners and customers all over the world with outstanding, regionalized, and personal service throughout the lifecycle of our battery systems. With more than 12 GWh of battery capacity shipped, our commitment is backed by partnerships built on trust.
Become a professional BESS technician with help from HiTHIUM
Multiple Training Centers
Industry-Senior Instructors
Hands-On Training
Courses at Various Levels
Simulated Practical Scenarios
Learn more about the HiTHIUM after-sale training program
Lithium Battery Basics
Product Introduction
Energy Storage Operation Safety
User Instructions
Air-Cooled System Structure and Fault Diagnosis
Liquid-Cooled Cabinet System Structure and Fault Resolution
Liquid-Cooled Container System Structure and Fault Diagnosis
Usage of Diagnostic Software
Usage of Balancer
Usage of Charge and Discharge Machine
Structure and Common Operations of Liquid-Cooled System
Structure and Common Operations of Fire Protection System
We offer 3 different trainings, tailored for your uniqe needs
Online
Basic Knowledge Training includes the working principles of lithium-ion batteries in energy storage systems, site operation standards and safety requirements, and an introduction to and usage instructions for HTHIUM energy storage system products.
Management & Beginners in Lithium Battery
The course is basic theoretical knowledge training
On Site
Professional After-Sales Repair Training includes the structural components of all HTHIUM energy storage system products, system operation logic and the role of each component； The use of diagnostic tools during fault repair, establishing troubleshooting methodologies, developing fault resolution plans, and the usage of specialized tools for repair operations.
Professional Maintenance Personnel
The course includes both theory and practical exercises
On Site
Energy Storage System Operation and Maintenance Training cover regular maintenance tasks and assessment methods for different systems to ensure stable operation and extend product lifespan.
Operation and Maintenance Personnel
The course focuses on practical maintenance subjects
The price is for 1 person participating in 1 round of training.
The cost of fare and accommodation incurred by L2 wll be negotiated between the parties according to the actual training location.
Hithium reserves the right to switch the L2 Centralized/0n-site training to Online training where there are threats of war, riots, terrorism, major infeciousdiseases, major natural disasters, etc.
The training which conducted in local training center will be extended from 3 days to 5 days.
Professional course includes product structure, electric diagram and part of diagnosis of common failure.
Start the Journey Today!
contact us for course details
frank.leo@hithium.com
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